Services
CCS Agresso offers various ways of ensuring the successful implementation of Siebel CRM. We use our own project implementation methodology, called OPTYM. This methodology is based on a Rapid Application Development / Deployment System, and has been developed internally by CCS Agresso, the fruit of our vast experience with CRM projects. Our OPTYM methodology allows us to put the application into pre-production mode almost immediately, with the functionality that the client requires, appreciably reducing implementation time and costs: in short, it makes these services more affordable for smaller companies. At the same time, CCS Agresso has an out-of-the-box CRM solution based on Siebel Midmarket technology. It allows small and mid-size companies to enjoy the best CRM Solution on the market at terms and prices unknown until now. It consists of a set of pre-configured of features that respond to common needs, such as Sales and Service network management. In successive stages, this functionality can be augmented or complemented based on the specific requirements of each company. This solution makes possible a quick return on investment, as well as avoiding many of the inconveniences found in a traditional implementation of a new IT solution in a medium-size company: Consulting and elaboration of the functional reach of a Siebel CRM solution Technical and functional support integrated into the system, via the services of our Enterprise Competence Centre (ECC) Audit Services Upgrade Services Integration Services, by request and customised
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